Employee Experience
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Employee Experience brings together a blend of Human Resources and Marketing, with the aim of managing, developing and improving an employee’s experience of a company in its entirety, with the ultimate goal of being an Employer of Choice.
The war for talent is heating up, and the skills crisis isn’t getting any better any time soon. In this environment, the need for a strong and effective Employee Experience is more important than ever.
We have over 10 years’ experience delivering Employee Experience programmes, some of which have increased job applicant numbers x6.
Attract
- Defining your 'ideal' employees, including skills, culture fit, and stick-ability.
- Defining what truly matters to your 'ideal' employees to meet expectations.
- Developing and communicating an honest employment value proposition.
- Ensuring policies, procedures, and processes set you up for success – if your words and actions aren’t aligned, you instantly lose authenticity and credibility.
- Identifying where your 'ideal' employees are and how to best reach them, including developing marketing strategies to increase reach, in the long term.
Engage
- Ensuring User Experience (UX) of your employment touchpoints are seamless.
- Identifying and preventing 'leaky pipelines' in your employment processes.
- Evaluating recruitment tools and techniques to ensure they deliver (and creating a positive recruitment experience for prospective employees).
- Managing company-related spaces online, such as Glassdoor, Fish Bowl, etc.
- Developing long-term and company-owned recruitment audiences.
- Creating engagement plans for stakeholders such as local schools, colleges, and universities.
Retain
- Analysing information from leavers to baseline areas for improvement.
- Developing internal review and feedback processes to support retention.
- Identifying 'rising stars' and creating bespoke development plans to keep top talent engaged.
- Delivering on-going employee surveys, engagement events, and delivering improvement plans.
Employee Experience isn’t about beanbags and pool tables in the office. It also isn’t about delivering one-off events or initiatives in response to some grumbling.
It requires consistent commitment to ensure your end-to-end Employee Experience aligns with your values, delivers on your promises, and supports your business’ growth plans.
Ready to have a chat? Let’s design your Employee Experience together.